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XMAX V3 PRO SUPPORT

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Explore and Experience
Discover the features and functionalities of XMAX V3 PRO through the engaging videos below. Learn how to operate it effectively and unlock its full potential.

XMAX V3 PRO Presentation

How to Clean the XMAX V3 PRO
Your Questions, Answered
Find detailed explanations for common questions about the XMAX V3 PRO in our FAQs.Get the information you need to make the most out of your purchase.

WHAT HEATING METHOD DOES THE XMAX V3 PRO USE?

The XMAX V3 PRO utilizes a pure convection heating method. Convection heating involves passing hot air through the material to vaporize the active compounds without direct contact with the heating element.

WHAT IS THE DIFFERENCE BETWEEN CONVECTION HEATING AND CONDUCTION HEATING?

Convection heating and conduction heating are two distinct methods used in vaporizers to extract compounds from the material:

 

Convection Heating:

In convection heating, hot air is circulated around the material, heating it indirectly. The hot air passes through the material, extracting the active compounds, which then turn into vapor for inhalation. The heating is more even and gentle, preventing combustion and producing a purer flavor.

 

Conduction Heating:

Conduction heating involves direct contact between the material and the heated surface or heating element. The heat is transferred from the surface to the material, causing it to vaporize. 

WHAT ARE THE ADVANTAGES OF CONVECTION HEATING AND CONDUCTION HEATING, RESPECTIVELY?

Advantages of Convection Heating:

 

Even and consistent heating, which results in a smoother and more flavorful vapor.

Reduced risk of combustion, making it a healthier option.

Efficient use of the material as the vaporization is limited to the draw time.

Advantages of Conduction Heating:

 

Faster heat-up times compared to convection, leading to quicker sessions.

Generally simpler heating systems, which may result in lower device costs.

Can produce denser vapor clouds due to direct contact with the heating element.

HOW DOES THE PURE CONVECTION HEATING IN XMAX V3 PRO ENHANCE THE VAPING EXPERIENCE?

The pure convection heating in XMAX V3 PRO ensures that the material is heated evenly and gently, preserving the natural flavors and active compounds. This results in a smoother and more satisfying vapor, free from any combustion by-products. Additionally, the efficient use of heat maximizes the effectiveness of your material, allowing for a longer and more enjoyable vaping experience.

HOW CAN I ACHIEVE THE BEST RESULTS WITH XMAX V3 PRO?

To optimize your vaping experience with the XMAX V3 PRO, we recommend the following:

 

Grind your dry herbs finely for even vaporization.

Pack the chamber loosely to allow proper airflow during convection heating.

Start with a lower temperature setting and gradually increase it for personal preference.

Take slow and steady draws to ensure thorough extraction of active compounds.

Regularly clean the device to maintain optimal performance.


Note: Always refer to the user manual for specific instructions and safety guidelines when using the XMAX V3 PRO Vaporizer.

HOW TO OPERATE MY XMAX V3 PRO?

A-, Turn on/off: Click the power button 3 times consecutively. Once turned on, the device will begin to heat up under the default temperature setting and SESSION Mode.

B-, Temperature adjustment: Click the “+”/-” button to increase/decrease the temperature. A long press of the button can let the temperature increase/decrease faster.

C-, Working time switch: Click the power button and “+” button together one time to switch the working time/session to 4mins/6mins.

D-, Celsius()/Fahrenheit() switch: Click the power button and -” button together one time to switch the temperature unit to Celsius()/Fahrenheit().

E-, SESSION Mode/ON DEMAND Mode switch: Click the +” button and -” button together one time to switch the SESSION Mode and ON DEMAND Mode.

F-, Heating up on ON DEMAND Mode: Hold the power button until the device vibrates and have done with every inhalation.

HOW MANY FUNCTIONS OR MODES DOES MY XMAX V3 PRO HAVE?

There are two modes on XMAX V3 PRO---SESSION Mode and ON DEMAND Mode.

When using the device for the first time, the default mode is SESSION Mode. In this mode, the device will begin to heat up to the default temperature after it is turned on. Besides, the working time will only start counting down after the device reaches the specified temperature.

If you want to switch to the ON DEMAND Mode, just need to click the +” button and the -” button together one time. Then hold the power button until the device reaches the specified temperature and you have done with every inhalation.

HOW LONG WILL IT TAKE TO CHARGE MY XMAX V3 PRO 100% FULLY?

When charging the device for the first time, we recommend charging for more than 6 hours. Later, if you use a 5V/1A charger, 3 hours is enough to charge the device fully; if a 5V/500ma charger, 4-5 hours will be needed; if a charger exceeding 5V/2A, the device will stop being charged. Because XMAX V3 PRO owns automatic charging protection from chargers exceeding 5V/2A.

HOW LONG WILL THE BATTERY LAST?

The battery can be used for at least 12 sessions under the 6mins session and the highest temperature of 220/428after each full charging. Besides, the lifetime of an 18650 2600mah battery is 350 times cycle use and charging. The battery will decline after 350 times of charging use.

HOW MANY SECONDS WILL IT TAKE FOR MY XMAX V3 PRO TO HEAT UP BEFORE AN EFFECTIVE VAPING?

Usually after 10 seconds of heating up, the temperature is good enough for consumers to start vaping. But everyone has different requirements for temperature. No matter what temperature, the heating time will not exceed 20 seconds.

HOW CAN I PRODUCE DENSE VAPOR FROM MY XMAX V3 PRO

There are a few ways to ensure dense vapor production:

Temperature: The higher temperature, the denser vapor will be.

Heating time: More heating time can help to produce denser vapor.

Inhaling: Slow and long inhaling will help you get much denser vapor, and make the vapor taste better.

Materials amount: Please dont load too much/overload materials. Too much loading may cause uneven heating and even block the filter component and mouthpiece so that the vapor cannot pass to the tip smoothly.

Materials quality: If the materials are wet or the quality is too bad, not much vapor can be produced.

WILL MY XMAX V3 PRO AUTOMATICALLY SHUT DOWN BY ITSELF?

When you are using the device normally, it will not suddenly shut down by itself.

However, while under the ON DEMAND Mode, the device will automatically enter the standby mode after 30 seconds without any operation, and then start a countdown of 120 seconds. If there is still no operation within 120 seconds, the device will automatically shut down after the countdown ends.

WHAT ARE THE MOUTHPIECE, CHAMBER, AND FILTER COMPONENTS MADE OUT OF? IS THE MATERIAL FOOD-GRADE AND HARMLESS?

Mouthpiece: PC+ABS plastic

Chamber: Stainless steel

Filter component: Stainless steel

Airflow box: Ceramic

The materials are certificated and passed the food-grade material inspection. Besides, the 100% isolated airflow path can help users to get a cleaner and purer vapor.

CAN I VAPORIZE WAX AND OIL OR LIQUID WITH MY XMAX V3 PRO?

Please install well the wax cup into the chamber before loading any wax/concentrate. Its specifically designed for wax/concentrate. Exercise caution while using and heating.

As for oil or liquid, sorry they are not allowed to be used in XMAX V3 PRO.

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Seeking help with our other products? We've got you covered! If you encounter issues, our support team is here to assist. 

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